Thank you for visiting my resumé blog. The following posts are listed in reverse chronological order with my most recent experience listed first. Please feel free to contact me directly with any questions you may have.
Thanks!
Roger
Summary
Strong leader and problem solver, possessing ability to creatively manage and leverage new technologies to craft and deliver corporate marketing message to targeted audiences. Qualified by over 20 years of web design, marketing, multimedia production, email marketing, project management and technical communications experience.
Areas of Expertise & Skills
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Consona Corporation
Location: Indianapolis, Indiana
Years: 2009 - Present
Title: Technical Marketing Manager
Description: Responsible for email marketing campaigns and online marketing of Consona CRM and ERP product lines. Perform marketing analysis, SEO, and campaign development using a variety of CRM and email tools.
Years: 2009 - Present
Title: Technical Marketing Manager
Description: Responsible for email marketing campaigns and online marketing of Consona CRM and ERP product lines. Perform marketing analysis, SEO, and campaign development using a variety of CRM and email tools.
- Design, layout, and copy editing
- Lead generation, list development and nurturing
- Reporting and integration with Google analytics
- Optout campaign management
- Social Media integration
- Landing page development
Marketing and Web Design
Location: Muncie, Indiana
Years: 2008 - 2009
Title: Marketing and Web Design Consultant
Description: Work with clients to develop web brand identity and marketing collaterals. This includes design of web sites, creation of brochures, posters, newsprint advertisements and other print and online media. Specialize in affordable marketing and web solutions for small to medium sized companies. Current clients include the Indiana National Guard, Epic Bird Tours, and the Autism Hope & Healing Clinic. Also work with clients to improve SEO through link-building and other optimization techniques.
Years: 2008 - 2009
Title: Marketing and Web Design Consultant
Description: Work with clients to develop web brand identity and marketing collaterals. This includes design of web sites, creation of brochures, posters, newsprint advertisements and other print and online media. Specialize in affordable marketing and web solutions for small to medium sized companies. Current clients include the Indiana National Guard, Epic Bird Tours, and the Autism Hope & Healing Clinic. Also work with clients to improve SEO through link-building and other optimization techniques.
Ontario Systems LLC
Location: Muncie, Indiana
Years: 1995 - 2008
Title: Information Engineer (formerly Manager, Technical Communications Dept)
Responsibilities: I was the content manager and publisher of the marketing and support websites for Ontario Systems. My duties included all aspects of website management, multimedia development and other content development and publication. I oversaw the development of digital videos, Flash training applications, and self-service support applications. Previously I was the manager of our technical writing department responsible for the planning, organization, development, and production of all forms of technical communications in support of software and hardware products.
Highlights:
Years: 1995 - 2008
Title: Information Engineer (formerly Manager, Technical Communications Dept)
Responsibilities: I was the content manager and publisher of the marketing and support websites for Ontario Systems. My duties included all aspects of website management, multimedia development and other content development and publication. I oversaw the development of digital videos, Flash training applications, and self-service support applications. Previously I was the manager of our technical writing department responsible for the planning, organization, development, and production of all forms of technical communications in support of software and hardware products.
Highlights:
- Content manager/Web publisher for web-based support center – 4000 plus page website
- Primary publisher and content manager for External Website
- Oversee Search Engine Optimization (SEO) Efforts
- Contributer to company Intranet
- Analyze, test, and implement new technologies
- Participate in corporate level strategic planning, marketing, and vision setting
- Chairman, Ontario Systems Internet Committee
- Schedule and prioritize projects
- Market information resources to client base
- Oversee development of collaterals such as digital video productions, Flash training movies
- Plan and implement Internet/Intranet delivery of documentation
- Evaluate customer needs and satisfaction
- Provide team leadership, conduct employee reviews, interviews, and hiring
- Drive corporate knowledge management initiatives
- Prepare product specifications and associated documentation plans
Software Artistry, Inc.
Location: Indianapolis, Indiana
Years: 1994 - 1995
Title: Senior Technical Communicator
Responsibilities: Team leader responsible for the development of a variety of technical and end-user documents for high-end Client/Server based software products using artificial intelligence techniques.
Highlights:
- Researched and documented new products
- Planned and scheduled products
- Prepared user analysis studies
- Performed usability studies for graphical user interfaces (GUI)
- Tested Alpha and Beta versions of software to assure quality and compliance to specifications
- Coordinated production of printed materials, binding specifications, and quantities
- Created Windows based on-line help files using RoboHelp
Truevision, Inc.
Location: Indianapolis, Indiana
Years: 1990 - 1994
Title: Product Integration Specialist/Senior Technical Writer
Responsibilities: Promoted from Senior Technical Writer position to Product Integration Specialist responsible for testing and evaluating new products for quality and compliance with company and industry standards.
Highlights:
- Beta tested PC and Macintosh multimedia products
- Designed and oversaw the installation of a product test and demonstration laboratory
- Trained customers on Truevision videographics cards
- Wrote several technical and end-user manuals, online help files
Science Applications International Corp.
Location: Indianapolis, Indiana
Years: 1989 - 1990
Title: Senior Systems Engineer
Responsibilities: Provided engineering and systems integration management support to the Naval Avionics Center.
Highlights:
Years: 1989 - 1990
Title: Senior Systems Engineer
Responsibilities: Provided engineering and systems integration management support to the Naval Avionics Center.
Highlights:
- Inspected and evaluated subcontractor facilities for compliance with military specifications
- Prepared technical briefings, progress reports, and program reviews for the Naval Anti-Submarine Warfare helicopter program.
Synertech Associates
Location: Arlington, Virginia
Years: 1987 - 1989
Title: Senior Systems Engineer/Project Manager
Responsibilities: Dual role providing on-site engineering and management support to the Naval Research Laboratory in Washington, DC. Held Secret security level clearance.
Highlights:
- Assumed project management responsibilities for prototype equipment development
- Prepared and developed mechanical drawings, technical documentation, and equipment specifications for Navy procurement to applicable military standards
- Wrote computer programs in HPL for automated testing of equipment
- Designed, installed, and maintained a Macintosh Local Area Network (LAN)
- Supervised and reviewed eight employees
- Prepared and submitted competitive bid proposals
Analysis and Technology Inc.
Location: North Stonington, CT
Years: 1983 - 1987
Title: Systems Engineer
Responsibilities: Provided on-site engineering support to the Naval Research Laboratory in Washington, DC.
Highlights:
Years: 1983 - 1987
Title: Systems Engineer
Responsibilities: Provided on-site engineering support to the Naval Research Laboratory in Washington, DC.
Highlights:
- Conducted electrical and environmental testing of electronic equipment
- Prepared software and end-user documentation for a countermeasures test set
- Designed several prototype chassis for the Navy VLF modernization program
- Interviewed plant operators and prepared course materials for the Institute of Nuclear Plant Operations (INPO) training program
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